Shipping
Shipping times vary per product. For custom aero, items are shipped within 5-10 business days. For all other products, shipping times can vary based on stock and item location. If you would like to confirm shipping timeframes and availability, please reach out to us via the contact tab.
Items are shipped via UPS, FedEx, and USPS.
We ship to all 50 US states, Puerto Rico, and Canada. *Project Motorsports reserves the right to cancel any orders to Canada, Puerto Rico, Hawaii or Alaska in the event that shipping costs are unreasonably high. You would be notified and given the opportunity to pay additional shipping. In the event that your order is canceled due to high shipping rates, you will be issued a full refund.
Warranties
Project Motorsports does not warranty any products listed on Project-motorsports.com. Some products could have manufacture warranties. If a warranty claim is needed, you can reach out to the manufacturer directly. If you have questions or need assistance, don't hesitate to reach out to us via the contact us form.
Project Motorsports does not warranty any custom aero.
Back Orders
We strive to keep all product availability up to date and current. However, that isn't always possible due to manufacturer timelines. If you choose to order an item that is on back order, you can receive a refund while the item is still on back order. If an item is back ordered after the order is placed, you will be notified immediately. Reach out to us if you'd like to check the status of an item before placing your order.
Order Issues
Damaged orders and missing parts need to be reported within 5 business days. We will ask that you provide photos and or video showing the damaged box AND product. We could request additional information if condition isn't clear.
Returns and Cancellations
Cancelled orders will be subject to a 5% restocking fee.
Returns must be in original packaging. Items cannot be used. If the product was opened a higher restocking fee could apply. Depending on the situation, restocking fees could be as much as 30%. Products must be returned as they were received. If an item was packaged inside of another box, it must be returned with both boxes. Customer will be responsible for paying return shipping.
Wrongly placed orders are still subject to restocking fees.
Used or installed items cannot be returned.
If you receive the wrong item, return shipping and refund will be covered in full.
Refunds will be initiated once items have been received and approved. If approved, it could take up to 5 business days for funds to be returned. Refunds will be issued to the original form of payment.